This document describes how we collect and use information about you when you use the Qoobapp.
This policy applies only to the information of users who use the Qoobapp app on Android and iOS devices. The Qoobapp application is developed and owned by Boxx Design LTD.
1. What data do we collect about you? Information provided by the user.
You need to register an account to use the application. We collect data that you provide when you register an account in the application. This data includes your email (login).
While registering an account using email, you also need to create a password. Only you should have access to the password. You are also responsible for keeping your password safe and must not share it with anyone else.
When you contact us through our support team or by any other means, you can share information about the use of the application, ask a question and leave your contact information if necessary. Technical support for the user is provided when we can. The Service does not have limited time for an answer.
Automatically collected data.
When you use our service on your device we collect information about your operating system, IP-address, language and time zone.
When you enter the account for the first time, your device gets unique identifier which allows the Service to identify your device and check if you have pre-paid builds or not.
Crash and action information.
To support and improve the work of the application, we collect and process information about your actions in the application (for example, creating a task or list, setting a timer, etc.) and which functions of the application you have access to. We also collect debug information, reports and diagnostics, crashes, and application performance in order to improve work and stability. This information is fully anonymized and does not allow to identify you.
2. Applicable law and data transfer.
We process your data according to the rules provided by the personal data protection laws in the country (region) of your residence, where the Qoobapp application is available for download and installation.
We do not distribute and do not share your data with anyone, except the occasions pointed out in this document.
3. What purposes we process your data for and what is it based on.
Fulfill of the contract.
We process your data in order to fulfill the terms of the agreement, under which we provide you access to the Qoobapp Service. The main purposes of data processing are listed below:
Registration of an account is required for using the application.
Providing limited or full access to the application depending on if you have bought apps build or not.
Ensuring the operation of the application, improving usability and work, as well as setting and improving its individual functions.
Ensuring the security and confidentiality of your account and restricting third parties access to it. Working with your requests and providing customer support.
We process your data based on your agreement for following purposes: Email promotions and newsletters; advertising and newsletters that may relate to updates, your purchases and other actions in the application, changes of the subscription terms, certain functions and features of the application.
You have the right to cancel your agreement anytime by sending a request by email (see the “Contacts” section).
Compliance with legal obligations.
We may share your information according the request of government agencies and officials when applicable law requires us to do so. At the same time, any cross-border transfer of personal data must be done with the requirements of applicable law.
Purposes related to our legitimate interests.
We may use your data to assert, enforce or defend legal claims (including lawsuits) or as part of a trial.
Where and for how long we keep your data.
We mainly keep data on servers located in the United States of America. We may also keep data on servers in other countries where it is required by applicable law.
We take technical and organizational measures to ensure the safety of your data. Technical measures ready to protect data from leaks, loss, distortion or unlawful access by others. Organizational measures allow us to restrict access to your data: only specially authorized employees have an access and they use it only in cases where it is necessary for the processing purposes listed in section 3 of this policy.
We have the right to keep your data for as long as it is required by the purposes of their processing listed in section 3 of this policy.
For example, we delete or anonymize your data after deleting your account or resolving your problem if you contacted our support team without registering an account. These rules work unless applicable law obliges us to retain your data for a longer period.
4. Third party services and tools.
To support and improve the work of the Service, we need to use third-party services and tools, including: irebase, onesignal, github, codemagic, stripe, appetize, browserstack (and others if nessesary).
All third party services and tools provide the same or equal level of data protection, consistent with this policy.
Service providers get access to your data to the minimum extent necessary to maintain and improve the application.
5. Your data rights.
Right to access.
You have the right to know whether we are processing your data or not and, if so, which data.
You can request such information by email (see the “Contacts” section).
Right to data clarification.
You can ask us to correct inaccurate information about you or add new information about you. Clarification requests are accepted by email (see the “Contacts” section).
Right to delete your data.
Under certain circumstances, you can ask us (by email) to delete your data (see the “Contacts” section).
You may have different rights in relation to your data under applicable law. To use these rights, please contact us by email (see the “Contacts” section).
We answer your requests according to the rules provided by applicable law, after confirming your identity and that the request is made by you.
6. Payment processing and third party sites.
Your in-app purchases and payments are processed by Stripe service.
7. Children’s data privacy.
The Service can be used by users who are 16 years old or older.
We intentionally do not process data of users under 16 years old.
If you are under 16 years old, you hereby confirm that you are using the application with the approval and consent of your legal representative.
If we learn that we are accidentally processing personal data of a person who is under 16 years old, we will immediately delete the account and take reasonable steps to delete data as soon as possible.
For any such questions, you can contact us by email (see the “Contacts” section).